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Unlike the average chain brand, Night Hotels always puts your happiness first.

Our properties shun cliché service descriptions in favor of something we think is better: an exceptional support team ready resolve any issues you may have – even if those are few and far between. We subscribe to a new school of thought for hospitality where you ask and we answer. Why? We like to think this whole thing works better when you’re stress-free.

But don’t take our word for it. Let us show you, starting with the answers to our FAQ below. Need more help? Put us to the test by contacting us today.

frequently asked questions

Is this website secure?

Yes. Not only is our reservations process hosted by a secure, fully encrypted server, but our complete Privacy Policy is available for you to read. 

Can I reserve a group of rooms together?

If you need to reserve two or more rooms, you may make separate room reservations. To reserve more than 20 rooms, please call us at 1-212-827-1911  for assistance.

What should I do if I am arriving after the check-in time?

All reservations that are guaranteed with a credit card are held for late arrivals. If you know in advance that you will be arriving after hours, simply let our staff know at booking. If plans change and your late arrival becomes the next day, please call the hotel directly.

Where can I find out more about franchise opportunities?

Learn more about our parent company, Hampshire LLC and potential ownership or franchisee opportunities. 

Do I need a credit card for an online reservation? 

Yes, a credit card is required for all Internet reservations. 

What is the cancellation policy for Night Hotels?

Please review the individual cancellation policy outlined by the hotel you choose for the rates and dates booked. 

Do Night Hotels offer extras, like Wi-Fi or pet-friendly rooms?

Many of our locations do offer Internet access and accept pets (additional fee), but please be sure to view the hotel’s information and policies carefully prior to making your reservations.

Where can I find employment opportunities within your company?

Browse open positions for Night Hotels and our sister brands.